If you are one of the canceled Spectrum Security Customers than you already know that Spectrum is canceling all of its home security customers on Feb 5, 2020. This means that all of their alarm equipment will be disconnected and nearly useless. Obviously this does not sit well with the thousands of alarm customers it inherited from acquiring Time Warner and Bright House back in 2016. Their official statement says:
“We have made the decision to exit the home security business that we inherited with the 2016 Time Warner Cable and Bright House Networks transactions. We are dedicated to making this a smooth transition for our home security customers and have partnered with Ring and Abode, two leading home security providers, to bring our customers exclusive offers and discounts on replacement security service and products.”
#Spectrum dropping home security service soon, rankling some customers https://t.co/YNIn1ATGMJ / I'm more than extremely unhappy about this. I haven't received a notification, and I've had their alarm system for 18 years.
— Mitch Mitchell (@Mitch_M) December 18, 2019
As you would imagine lots of canceled spectrum security customers went to social media to post their feelings on the subject:
Spectrum has told all of its home security customers that their existing system will not work going forward and to buy a new DIY system that lacks a color touchscreen and other modern features you would expect in a professional security system. This is not 100% accurate. In most cases, there are some existing parts of the system that can continue to be used. So the first step is to contact us and send us some pics of your system so we can let you know what parts may or may not be able to be used again.
Secondly, during this transition, are you wanting to take a step backward or forwards with regards to the technology that is in your home. Most new home security systems now have a color touchscreen, wireless encryption, home automation options, smart camera options, and more. If you choose one of the systems they recommend, you are taking a step backward in technology not forward. It is like you are stepping inside of a time machine and going back 10-20 years and then coming out and shopping for a security system. That might sound exciting, but not more than having all the latest and greatest technology in your home.
In addition, during this transition, would you like to have a professional security company and advisor helping you make the right decisions and a professional alarm technician, or would you prefer to install an entirely new antiquated system on your own? At Zions Security Alarms, ADT Authorized Dealer, we know security and can help you navigate the many options to make sure you have a professional experience. We do not want you to find yourself in the same position 3-5 years down the road after another corporate merger.
We have lots of options from possibly using the system you already have to replacing it with a newer modern touchscreen system. If you are one of the canceled spectrum security customers just give us a call or an email and we would be happy to help answer any questions you have.
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